1. Public Workshop Bookings
All public workshop ticket sales are final and non-refundable.
If you're unable to attend your scheduled workshop, you may:
- Transfer your ticket to another person at no additional charge.
- Request a transfer to another available workshop date, subject to availability and with at least 48 hours' notice before your scheduled session.
Requests made within 48 hours of the workshop, or failure to attend without notice, are not eligible for rescheduling or credit.
2. Private Event Bookings
Deposits and payments made toward private events are non-refundable.
If you need to change your event date, we'll do our best to accommodate your request based on availability. Rescheduling requests must be made as early as possible and cannot be guaranteed.
Additional fees may apply if significant changes are requested after your event has been confirmed.
3. Transfers
Workshop tickets may be transferred to another guest at no cost.
Please email us with the new attendee's name and contact information before the workshop begins so we can update our records.
4. Event Cancellations by Artful Moments
If Artful Moments must cancel or reschedule a workshop due to low enrollment, instructor illness, severe weather, venue issues, or other unforeseen circumstances, you will be offered either:
- A transfer to another available workshop, or
- A full refund.
5. Severe Weather & Unexpected Circumstances
If severe weather or circumstances beyond our control make it unsafe or impossible to hold a workshop, we may reschedule the event.
Participants will be notified as soon as possible, and tickets will automatically be transferred to the new date or another available session.
6. Gift Cards
Gift cards are non-refundable, non-exchangeable for cash, and do not expire.
Gift cards may be used toward any eligible Artful Moments workshop or private event.
7. Contact Us
For ticket transfers, rescheduling requests, or questions about this policy, please contact us at:
Artful Moments
Email: artfulmoments.gta@gmail.com